Legal Information

We are "Blue Ribbon Computers", a trading name of VPW Systems (UK) Ltd for our Home User, Micro and Small Business IT Services.

VPW Systems (UK) Ltd is a company, limited by guarantee in England and Wales with Company Number 4788617.

We're VAT registered, registration number GB 816 1360 52.

We're registered under the Data Protection Act, registration number Z8908815.

Charging and Payments

We bill all of our services in Pounds Sterling. We accept payment by Credit or Debit Card - either on the Phone or in Person at our Offices. We also accept Cash Payments at our Offices. If we visit you, then we'll accept Cash, or Card Payment. We only accept Cheque's at our discretion for established customers. If you are a Home User (a consumer) then we will normally quote all prices inclusive of VAT unless otherwise expressly marked. If you're a Business Customer (either a Ltd company, or you're carrying out commercial activities) you'll be quoted and charged exclusive of VAT unless we tell you otherwise. Different charges may apply for Business vs Consumer Services.

Terms and Conditions

The terms and conditions which apply to any of our services and products vary depending on who you are, and how you're taking our services. This is because your legal rights, and our obligations vary, so we make sure it is clear from the outset:

  • If you're visiting us in-person, you're classed as a "Drop In" client - these terms apply
  • If we visit you, you're classed as a "Home Visit" client - these terms apply
  • If you're a business, you'll be classed under our Business Terms at all times

NOTE: If we did work for/with you before January 2016, different terms applied, please contact us for a copy of the Terms and Conditions

Our Services:

  • IT Support Plans Choose Ad-Hoc, Occasional or Regular Plans to suit you
  • Security & Protection Guard against potential issues and avoid being a malware, ransomware or virus victim
  • Data Recovery & Backup Services We'll help you Backup your Data - and if the worst has already happened, recover it again!
  • Broadband Installation & Troubleshooting Help with Broadband Reliability and Speed Issues, or providing more advanced Broadband for your business
  • Networking (including Wireless) (Cabling Installation in a Home or Business, Wireless Installation and Troubleshooting etc)
See all Services

What customers say:

"Laptop was fixed for a great price after only a few hours."

"I expect that BlueRibbon has extended my aging laptop's lifespan by one third."

"Excellent service, honest & helpful advice were given."

Read more testimonials

Did you know?

We supply new Computer Systems for Home and Business!